Availability
Service availability
What is running today, how availability is measured, and where incidents and maintenance are published.
Current position
All six published Sitrava locations are operational and were last verified on 28 July 2026. Sitrava publishes measured figures only: where an uptime number, incident or maintenance window is shown, it comes from monitoring of the running service, and the current position is maintained on the service status page.
The maintained record, including the change log, is published on the service status page and is reviewed at least every 30 days and immediately after any change.
How availability is reported
- The measurement method is stated, including what counts as an outage.
- Planned maintenance is announced before it starts, with the expected effect on connections.
- Incidents are described factually, with the affected component and the resolution.
- Known operational limits are listed rather than omitted.
Reporting a problem
Questions and fault reports can be sent through the contact page or by email to management@sitrava.online. Support is staffed Sunday to Thursday, 09:00-18:00 GST, with a first response target of one business day.